FREQUENTLY ASKED QUESTIONS

Is my watch worth repairing?

Many factors determine weather a watch is worth repair.

Usually the quality of  the watch is the first to consider.  If the watch has a high quality movement , it is probably worth repairing. Second is the condition of the watch. Many high quality watches have been serviced by a qualified watch repairman.  Those watches usually only need a general overhaul,which includes a cleaning,oiling and timing. Third and sometimes the most important is the sentimental value.

It is important to some people to keep a treasured time piece in good working condition for future generations.

My watch keeps winding and never seems to completely wind up.

Usually this means that the mainspring needs to be replaced.

Can just a mainspring be replaced without a general overhaul?

Yes, if the watch has been recently serviced we can replace the mainspring only. However if the watch  has not been serviced recently it would be foolish to only install a mainspring without a general overhaul.

The case and crystal on my watch are in rough shape. What can be done to make it look better?

A lot  of older watches have good quality cases that are stainless steel, 14k gold, or gold filled. These cases will usually clean up quite well. As far as the crystal goes. Some scratches can be polished out. If the crystals are too severely scratched, we can install a new crystal. We have a huge supply of old crystals that we are able to fit to the old watch cases.

The dial on my watch is faded or damaged due to past problems. Can that be repaired?

Yes we can refinish most dials to look like new. This process really adds to the appearance of the watch.

My watch has moisture under the crystal. What is the problem?

If you have a water resistant watch that fogs up, chances are that the seals are bad. These could include the crystal gasket, case back gasket, or the crown could be bad.  We have the proper equipment to test your watch to see if moisture is entering the watch. A detailed estimate will be provided on all of the work needed to bring your watch back to its original quality.

If you have additional questions, please email us at watchman@utma.com